SHIPMENTS & RETURNS

CALI offers delivery in 3/4 working days

Free from 60 euros of purchase

 

   

Our Rates :

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France: Colissimo followed against signature 7 €.

Estimated delivery 3-4 working days from dispatch.

Europe: Colissimo Classic 15 €. This is an untracked delivery service, which does not provide a signature on delivery.

Delivery is estimated at 5-7 working days from dispatch.

Rest of the World: Still a little patient we will arrive soon;)

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We do not ship on Sundays or public holidays. Therefore your order will be processed the following day.

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Customer service:

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Although VAT is included in the price of CALI-BRAND FRANCE products,

We do not cover customs duties or any other charges, which may be required in some countries.

All customs and import duties, as well as applicable charges, are the responsibility of the customer.

If your order requires these additional costs, you must pay them to the postal organization, so that your package can be cleared.

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Track Orders:

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To follow all orders made on the site, please go to the " TRACKING ORDERS " tab.

All you have to do is enter your email address and the number of your order to have all the information relating to the processing and delivery of your package.

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Returns:

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If you are not satisfied with your purchase, you can return it within 15 calendar days from the date you received the items.

The item must be in perfect condition in its original packaging.

We will not refund your order if the affected item is damaged or has already been worn.

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To do this, you must first let us know in writing by sending an email to caliprojectbusiness@gmail.com in

indicating the information necessary to identify the purchase (Name or order number) and describing the reason for your return.

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On our side, upon receipt of your email, we specify the steps to follow.

In this case, the Customer must return the products to us in perfect condition and within the established deadline.

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/ ATTENTION / Customers are responsible for return shipping costs. The initial delivery note must be included in your package.

Otherwise please provide your original order number so that we can process your refund efficiently and quickly.

Your items will be refunded via the original payment method used, within 30 business days.

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